It's still Customer Service Week.

I skipped the tips for yesterday and today because they're more insulting and useless phone doctor type stuff. You know, crap like Be a problem-solver, because, you know, all this time I thought I was being paid to create problems. Boy am I glad for that tip!

No Thursday swag.

Friday swag to date:

• Red cd-holder booklet thingy. Snaps closed, holds 12 CDs.
• cake this afternoon and a raffle for a movie ticket gift card